Terms of Service
The rules of the road for using RaveRep.
Welcome to RaveRep! These Terms of Service govern your use of our platform. By using RaveRep, you're agreeing to these terms. We've tried to keep them readable and fair, if you have questions, just reach out.
Acceptance of Terms
By accessing or using RaveRep, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Service. We may update these Terms from time to time, and continued use constitutes acceptance of any changes.
Description of Service
RaveRep is a professional reputation management platform that enables you to:
User Accounts
Your Content
You retain ownership of all content you submit to RaveRep, including profile information, links, goals, and any other materials.
By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content solely in connection with providing the Service. You represent that you have all necessary rights to any content you submit.
Testimonials & Raves
When collecting testimonials through RaveRep, you are responsible for:
- Obtaining proper consent from individuals providing testimonials
- Ensuring all testimonials are genuine and not misleading
- Complying with applicable advertising and endorsement laws
SMS / Text Messaging Terms
By providing your mobile number and opting in, you consent to receive text (SMS) messages from RaveRep, including booking confirmations, appointment reminders, review/rave requests, and account notifications. Consent is not a condition of any purchase.
- Message frequency varies based on your activity and settings; recurring programs may send multiple messages per week.
- Message and data rates may apply. Your mobile carrier's standard rates apply.
- Reply STOP to any message to opt out at any time. Reply HELP for assistance.
- Mobile information and SMS consent will not be shared or sold to third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties. Mobile information may be shared only with subcontractors that support the messaging service. See our Privacy Policy for details.
- Carriers are not liable for delayed or undelivered messages.
Subscriptions & Payments
Billing
Paid plans are billed in advance monthly or annually
Cancellation
Cancel anytime; access continues until period ends
Refunds
30-day money-back guarantee on every paid plan. A refund ends the paid features it bought.
Price Changes
We'll notify you before any pricing changes
Free Trials: We may offer free trials of paid features. Your subscription begins at the end of the trial unless you cancel before it ends.
Intellectual Property & DMCA
RaveRep respects intellectual property rights. If you believe content on our platform infringes your copyright, please contact us at legal@raverep.com with a description of the work, the location of the infringing content, and your contact information. We will respond to valid DMCA takedown requests in accordance with applicable law.
Apple Wallet and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Indemnification
You agree to indemnify, defend, and hold harmless RaveRep and its officers, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms.
Termination
We may terminate or suspend your account at any time for conduct that violates these Terms, is harmful to other users or third parties, or for any other reason at our discretion. You may also delete your account at any time through your Settings.
Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law provisions.
Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in Bergen County, New Jersey. You and RaveRep each waive the right to a jury trial and the right to participate in a class action lawsuit or class-wide arbitration.
Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.